PRIMESPORT SELLER'S GUIDE
How Does a Ticket Exchange Work?
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PrimeSport is the Official Ticket Exchange for several different organizations that can be found here:
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click here
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A seller can list their tickets for sale on any of the Official Ticket Exchanges.
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A seller lists tickets on the PrimeSport website.
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If tickets sell, the seller will receive an email notification with further shipping and payment instructions.
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The seller appropriately delivers tickets may they be hardstock, digital (pdf) or Flash Seats.
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Payment is issued to seller via check or PayPal (whichever method is chosen at time of listing)
More About Selling Tickets
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Delivery/Shipment of Tickets:
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In the sold confirmation email, you will be instructed on how to ship your tickets.
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You are obligated to ship tickets you have sold within 24 hours of receiving a sold confirmation email. If your tickets are not yet in your possession when they have sold, you are expected to ship them within 24 hrs of the in hand date you provided.
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Once the buyer receives their tickets, you will be emailed a confirmation of payment.
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What do I need to know about the Delivery/Shipment of My Tickets?
- If your sold tickets were hardstock, you will need to log into your PrimeSport Account to create a prepaid shipping label. (In most cases this is a UPS label but in some instances a FedEx label may be generated instead) You are responsible for printing the shipping label and delivering the tickets to your local UPS store (further information will be provided within the sold confirmation email).
- If your sold tickets were digital (pdf) tickets, you are able to email the tickets to customerservice@primesport.com with your name and sell order number included.
- If your sold tickets were Flash Seats, there is no further action required! Your tickets will automatically be transferred to the buyer’s Flashseat account.
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Payment of Sale:
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You will receive payment either via company check or PayPal, whichever method you chose at the time of listing your tickets.
What do I need to know if my tickets sell on PrimeSport?
- Company Check
- Company checks are typically sent within 10 days of completion of the Event.
- Paypal
- PayPal is generally paid within 48 hours after completion of the Event. If the Event is cancelled, you (seller) will not be paid and PS will return tickets to you.
Need to Contact Us?
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Phone Number: 800-591-9198, option 4
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Email: customerservice@primesport.com
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Office Hours: Monday – Friday 9AM to 7PM EST, Saturday-Sunday 10AM to 5PM EST
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